Privacy policy

What we collect

When you buy from us or send us an enquiry we collect the details you give, such as your name, organisation, address, phone number and email address.

When you browse the website we receive your device’s internet address, which tells us roughly where visitors come from and which browser they use.

What we use it for

We use your details to complete your order, to keep our records, to answer you and to improve our products. With your permission we may also email you about our products and updates.

Consent

When you give us details to complete an order or an enquiry, you agree to our using them for that purpose. For anything else, such as marketing, we ask you first or give you a way to say no.

You can withdraw your consent at any time by writing to us.

Disclosure

We do not sell or lease your personal information. We may disclose it if the law requires us to, or if you breach our terms of use.

Payment

Payments are handled by a payment provider. We do not store card details on our servers. The provider handles your payment data under its own privacy policy.

Other services and links

Companies that provide services to us receive only what they need to do that work. When you follow a link to another website, that website’s own privacy policy applies, not this one.

Security

We take reasonable precautions and follow industry practice to protect your information from loss, misuse and unauthorised access.

What is kept in your browser

This website remembers the country you choose in your browser, so it can show you how to buy there. It is not used to identify you on other websites.

Age

By using this website you confirm that you are of legal age where you live, or that a parent or guardian has agreed to your using it.

Changes to this policy

We may change this policy. Changes apply from the day they are published here. If Simply5 is acquired or merged, your information may pass to the new owner so that we can keep serving you.

Your information

You can ask to see, correct or delete the personal information we hold about you, or raise a complaint, by writing to us.